Little hotelier app download

How do I create a reservation? How do I process a payment? About the Little Hotelier app The app supports the following front desk system functionalities : Create and edit a reservation.

Create and reopen a room closure. Check in and check out guests. Switch to another property. Set up mobile notification for any cancellation, new reservation, check-in, and check-out.

Process payments with your integrated payment gateway. How can I download the Little Hotelier app? Logging in to the Little Hotelier app Once you have downloaded the app, you will see the following screens: Where is your property?

Select one of the following options and click on Continue. Fill in your username and password and click on Log in. You can navigate through the calendar with the following actions: To use the date picker : tap over the date and pick a date from the calendar. You can go to past, present, or future dates. To go to the day before : tap over the date and drag to the right. To go to the day after : tap over the date and drag to the left. Check-ins This feature will show how many of your guests are checking in on the date shown.

Check-outs You will see how many of your guests are checking out on the date shown. Stay-throughs You will see how many guests staying at your property not checking in or out on the date shown. Closed rooms You will see how many closed rooms you have at your property on the date shown.

How do I close a room in the Little Hotelier app? Inside the Little Hotelier app, on the Home page, click on the Close room button at the lower left-hand corner. Select a room to close. You will see all of your rooms with a red Close button at their right. Clicking on Close will open a pop-up window showing: Start date: select when you want to start the closure of your room.

End date: select when you want to end the closure of your room. Reason : you can optionally add an explanation for the closure. For example, "Room being painted". Make sure to click on Close room to save the room closure. How do I create a reservation in the Little Hotelier app? Inside the Little Hotelier app, on the Home page, click on the Create reservation button in the lower right-hand corner. Select the dates for Check-in and Check-out.

Click on See results. You will see all the available rooms with their rate plans. Locate the room you want to book; you might want to scroll down to find your desired room. From here, there are two possible paths to take: adding a rate plan or setting manual rate. Adding a rate plan : you can select a rate plan to book by clicking on the Add button.

If you do that, you would have to fill in the following information: Choose room required : select a physical room for your guest to stay from the drop-down menu. Adults : select how many adults are staying in this room under this reservation. Children : select how many children are staying in this room under this reservation. Infants : select how many infants are staying in this room under this reservation. Learn more: Create, edit, or delete a room type.

Discount : you can write here the amount that you would like to discount. Clicking on " Set manual rate ":you would have to fill in the same information as above, plus the Custom price field required , where you can write the price you would like to charge for this reservation. Once you have chosen all the rooms for your reservation, you will see at the bottom a Create reservation button with the price to pay and the number of rooms selected.

If you are happy with your selection, click on Create reservation. You are now on the Reservation details page, where you can confirm your selections, and if needed, modify the following: Check-in and check-out dates. Rooms you can add, edit, or remove them You will see the Discount total , Room total , and Reservation total.

Add guest comments: here is where you should add any special request or comment from your guest. For example, "I prefer a room with a view" or "Please give me an accessible room at ground level or close to an elevator". Notes : use this field for any internal comments.

For example, "This is a repeat customer: add a box of chocolates with a 'Welcome back' card". How can I modify a reservation through the Little Hotelier app? Inside the Little Hotelier app, on the Home page, go to the date where the reservation has a check-in, check-out, or stay-through and click on the appropriate button: Check-ins, Check-outs, Stay-throughs. Locate the reservation and click on it.

Click on the Edit button in the lower left-hand corner. You will be able to: Modify the Check-in and Check-out dates Edit a roo m. Add or modify a discount. Remove a room or Add a room. We switched to little Hotelier specifically for the mobile app. It is so handy to have access tp our front desk and reservations on the phone.

It means we can take calls and know about availability wherever we are. We love Little Hotelier. The regular updates have increased functionality and available information over time making it easier. If actual or potential guests call whilst I am out and about it means I can answer their queries with confidence.

I also know of last minute bookings the moment they occur so I am not caught off guard. For more information, see the developer's privacy policy. The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:.

Privacy practices may vary, for example, based on the features you use or your age. Learn More. Up to six family members will be able to use this app with Family Sharing enabled. App Store Preview.